SanityNorth Star Demo

“Get 10 people hooked on Sanity, so they'd scream if we took it away”

North Star

Jordan Patel

(212) 555-3456 · Born Oct 2, 1985 · Aetna · California

  1. Texted only
  2. Joined only
  3. Opened up
  4. Got a win
  5. Came back
  6. Hooked

Hooked. 3+ things, 2+ wins, and texted in the last 2 weeks. Eager, brings things up on their own.

5 things brought · 3 wins · last texted 10h ago

Next

Nothing needed right now.

Worries

5 shared
what will a sleep study cost me?Not knowing what care will cost · Costs and bills
In progress
my dupixent refill went up a lot, any way to pay less?Medication getting too expensive · Medications
Resolved
honestly dreading my colonoscopy next weekDreading an upcoming colonoscopy · Tests and procedures
Heard and supported
can you find me a dermatologist?Finding the right doctor · Getting care
Resolved
Aetna denied my CGM supplies and the office says it's on meInsurer denied care they need · Insurance and coverage · high intensity
Resolved

Requests

1 open · 4 total
Estimate out-of-pocket cost of a sleep studyNeeds facility, insurance card
Collecting info
Appeal Aetna denial for CGM suppliesDenial overturned
Resolved
Find an in-network dermatologist near Silver LakeSent 3 in-network options taking new patients
Resolved
Lower the cost of Dupixent refillsSaving $120/mo at Costco Pharmacy
Resolved

Conversation

Read-only
Aetna denied my CGM supplies and the office says it's on me
Sep 18, 4:30 AM
Happy to help. First, a quick one-minute signup so I can work on your behalf.
Sep 18, 4:30 AM
https://app.sanity.chat/s/demo
Sep 18, 4:30 AM
Completed signup · Sep 18, 4:47 AM
All set, Jordan. Picking that back up now.
Sep 18, 4:47 AM
Sorry, that's a pain. Has it already happened, or is it scheduled and they denied the prior auth?
Sep 21, 4:47 AM
ok sent everything
Sep 26, 2:21 AM
Got everything I need. I'm on it and will keep you posted.
Sep 26, 2:23 AM
Good news: denial overturned.
Oct 5, 4:47 AM
wow that was fast, thank you
Oct 5, 5:16 AM
No reply needed · Oct 5, 5:16 AM
can you find me a dermatologist?
Oct 12, 4:47 AM
Sure. What's it for, and how far are you willing to go?
Oct 12, 4:47 AM
here you go
Oct 12, 1:09 PM
Got everything I need. I'm on it and will keep you posted.
Oct 12, 1:11 PM
Good news: sent 3 in-network options taking new patients.
Oct 13, 4:47 AM
amazing thank you!!
Oct 13, 4:52 AM
No reply needed · Oct 13, 4:52 AM
honestly dreading my colonoscopy next week
Oct 19, 4:47 AM
Totally normal to feel that way before one. What part are you dreading most?
Oct 19, 4:48 AM
maybe later, just needed to say it
Oct 19, 4:56 AM
Totally get it. I'm here whenever you want to dig in.
Oct 19, 4:58 AM
my dupixent refill went up a lot, any way to pay less?
Oct 25, 4:47 AM
Probably. What dose, and which pharmacy are you using now?
Oct 25, 4:47 AM
ok sent everything
Oct 25, 8:57 AM
Got everything I need. I'm on it and will keep you posted.
Oct 25, 8:59 AM
Good news: saving $120/mo at Costco Pharmacy.
Oct 25, 4:47 PM
amazing thank you!!
Oct 25, 6:24 PM
No reply needed · Oct 25, 6:24 PM
what will a sleep study cost me?
Nov 2, 6:11 PM
Depends a lot on where. Is it routine or for a specific problem, and do you have a place in mind?
Nov 2, 6:11 PM