SanityNorth Star Demo

“Get 10 people hooked on Sanity, so they'd scream if we took it away”

North Star

Aisha Haddad

(646) 555-4069 · Born Jul 19, 1997 · Kaiser Permanente · California

  1. Texted only
  2. Joined only
  3. Opened up
  4. Got a win
  5. Came back
  6. Hooked

Came back. Brought something new after a win. Eager, brings things up on their own.

3 things brought · 1 win · last texted 4d ago

Internal noteHer Trulicity got too expensive and that's the only thing on her mind. She said she'll use us more once we get her a cheaper price.

Next

Nudge Nudge Aisha for the current pharmacyLower the cost of Trulicity refillsHey Aisha, whenever you get a sec, I still need the current pharmacy to keep this moving.

Worries

3 shared
my trulicity refill went up a lot, any way to pay less?Medication getting too expensive · Medications
In progress
open enrollment is coming and I have no idea which plan to pickNo idea which plan to pick · Insurance and coverage
Heard and supported
can you find me a dermatologist?Finding the right doctor · Getting care
Resolved

Requests

1 open · 2 total
Lower the cost of Trulicity refillsNeeds current pharmacy, current price
Collecting infoStalled
Find an in-network dermatologist near OaklandSent 3 in-network options taking new patients
Resolved

Conversation

Read-only
can you find me a dermatologist?
Oct 12, 4:21 AM
Happy to help. First, a quick one-minute signup so I can work on your behalf.
Oct 12, 4:21 AM
https://app.sanity.chat/s/demo
Oct 12, 4:21 AM
Completed signup · Oct 12, 4:47 AM
All set, Aisha. Picking that back up now.
Oct 12, 4:48 AM
Sure. What's it for, and how far are you willing to go?
Oct 16, 4:48 AM
here you go
Oct 16, 9:33 PM
Got everything I need. I'm on it and will keep you posted.
Oct 16, 9:35 PM
Good news: sent 3 in-network options taking new patients.
Oct 18, 4:47 AM
amazing thank you!!
Oct 18, 5:37 AM
No reply needed · Oct 18, 5:37 AM
open enrollment is coming and I have no idea which plan to pick
Oct 25, 4:47 AM
Very common worry, and most of it is checkable up front. Want me to look into it?
Oct 25, 4:48 AM
kind of all of it lol
Oct 25, 5:47 AM
Totally get it. I'm here whenever you want to dig in.
Oct 25, 5:49 AM
my trulicity refill went up a lot, any way to pay less?
Oct 30, 4:47 PM
Probably. What dose, and which pharmacy are you using now?
Oct 30, 4:48 PM