SanityNorth Star Demo

“Get 10 people hooked on Sanity, so they'd scream if we took it away”

North Star

Daniel Silva

(646) 555-2765 · Born May 28, 1985 · Aetna · Massachusetts

  1. Texted only
  2. Joined only
  3. Opened up
  4. Got a win
  5. Came back
  6. Hooked

Got a win. We solved something for them. Engages when reminded.

1 thing brought · 1 win · last texted 2d ago

Should be using usHis dad has early dementia and Daniel handles all of his care. That's exactly what we're built for, but he hasn't brought any of it to us. We need to find out why.

Next

Nudge Ask Daniel what's next while the win is freshLast win 2d agoGlad that one's sorted, Daniel! Anything else on your plate I can take?

Worries

1 shared
got a $860 bill from Bay Physical Therapy, i thought insurance covered this??A bill that seems wrong or too high · Costs and bills
Resolved

Requests

0 open · 1 total
Review $860 bill from Bay Physical TherapyBill cut from $860 to $397
Resolved

Conversation

Read-only
got a $860 bill from Bay Physical Therapy, i thought insurance covered this??
Oct 22, 4:26 AM
Happy to help. First, a quick one-minute signup so I can work on your behalf.
Oct 22, 4:27 AM
https://app.sanity.chat/s/demo
Oct 22, 4:27 AM
Completed signup · Oct 22, 4:48 AM
All set, Daniel. Picking that back up now.
Oct 22, 4:48 AM
Don't pay it yet, these get coded wrong a lot. Can you send photos of every page of the bill, and the EOB if you have it?
Oct 25, 4:48 AM
here you go
Oct 27, 3:34 PM
Got everything I need. I'm on it and will keep you posted.
Oct 27, 3:36 PM
Good news: bill cut from $860 to $397.
Nov 1, 3:48 AM
thank you!
Nov 1, 5:05 AM
No reply needed · Nov 1, 5:05 AM